May God keep you and your family safe during this trying time
PREVENTION IS OUR METHOD
STAFF SUPERVISION
All dogs are royal, and all dogs are supervised by trained, animal-loving professionals during any indoor or outdoor activity. We do not force dogs to socialize, and we do not compromise any dog's safety in play groups by including dogs with uncertain temperaments. We do not socialize intact males due to their unpredictable hormonal behavior and the possibility of another in-tact male over-reacting to the hormones they sense.
When in doubt, we do not let them out together.
VENTILATION SYSTEMS & CLIMATE CONTROL
We don't skimp on your dog's health.
Our state of the art 3-ton FRESH AIR FILTRATION HVAC system pumps air from outside into our Royal Boarding Chambers room instead of recycling the air during the cooling or heating process. The U.V. germicidal light inside the system aids in destroying air-borne pathogens/microbes such as: mold, bacteria, fungi, mildew, mold spores, and viruses--the goals are to decrease your dog's chances of contracting a canine illness during their stay with us while reducing smoke inhalation risks in the event of a fire emergency.
Special Design By: Bradley Hanks, owner of Lightfoot A.C. and Heating in Pasadena, TX.
FIRE SAFETY
- Owner lives on-site and provides 24/7 emergency supervision.
- Staff Training, fire drills, and escape routes
- Fire Extinguishers
- An abundance of smoke alarms that are installed for every room with routine inspections.
- Fresh Air Filtration HVAC system reduces the risk of catastrophic smoke inhalation
- Kennels made of Non-flammable materials
NATURAL DISASTER PLANS
THIS SECTION UNDER REVISION
TURFED OUTDOOR PLAY
Our 10,000 square foot COURTYARD is protected with TURF specially made for dogs.
Yes, Turf is better for dogs:
- A cleaner and safer play and potty area-- a short grass blade height makes solid waste easier to remove and sanitize than regular grass and dirt
- Even drainage rids urine faster from the surface
- Provides a cushioned platform that is gentler on paws and joints
- Even ground helps prevent injuries during active play
- No mud puddles, therefore no standing water or germs that live in such puddles, and a less smelly dog coming home with you
- Constructed with antimicrobial green infill helps to block bacteria from forming in artificial grass.
DOGS LOVE TURF. If they do know the difference in turf and natural grass, they certainly never voice it or complain.
INDOOR BOARDING KENNELS AND LUXURY SUITES
We opted out of offering indoor/outdoor "kennel runs" to eliminate your dog from having any encounters with the various wild creatures and dangerous insects of the Texas Outdoors.
Instead,
We invested in custom-made kennels constructed with healthy features:
--Tempered safety glass
--Mold/microbe resistant
--Urine/water/moisture resistant
--Nonflammable
--No silicone
--No lead or heavy metals
--Fast Feeders to reduce food and water spillage
The Colored Privacy Panels serve as a Do Not Disturb sign to ensure peace and comfort for every royal overnight guest PLUS:
--a non-threatening safe haven to unwind from the day's busy activities
--Noise reduction to aid in a peaceful rest
--Less anxiety associated with the canine's natural tendency to engage in the act of "fencing" when spotting another nearby stranger dog
SANITATION & CLEANLINESS
THIS SECTION UNDER REVISION
DOUBLE GATED FENCING
This section under revision
DO YOUR RESEARCH--WHAT YOU SHOULD LOOK FOR IN A BOARDING OR DAYCARE FACILITY
This section under revision
VACCINATIONS
*We require PROOF of current vaccinations for ALL of our services*
DHPP, Rabies, and Bordetella
must be current before boarding, daycare, spa services, or Castle tours where dogs accompany their human family. (Leptospirosis recommended but not required)
Depending on the method of administration and veterinarian opinion, some vaccines are effective immediately, but most take two weeks to fully build the antibodies your dog needs to be protected. Please vaccinate in advance. We will check with your vet if time is an issue.
PLEASE READ about KENNEL COUGH:
The Illness:
Kennel cough is a general term used for any infectious or contagious condition of dogs where coughing is one of the major symptoms. It is also referred to as infectious tracheobronchitis which basically means that the location of the infection is in the trachea/windpipe and bronchial tubes of the dog. This illness is easily treatable, and most dogs recover just fine from it. It is often compared to the common cold that humans transmit among each other.
The Vaccine
The Bordetella vaccine is extremely important to help prevent your dog from experiencing severe symptoms should they come in contact with this common airborne respiratory virus. The vaccine does not give your dog complete immunity from the viruses and bacterium responsible for causing Kennel Cough, but the vaccine has been proven to generally lesson the symptoms your dog experiences after contact.
The Spread of the Virus
Dogs catch kennel cough from other infected dogs or from places that other infected dogs have been. And what makes this croupy cough even creepier is that some dogs are only carriers of the virus and never display any symptoms.
This airborne virus got its nickname, "Kennel" cough because the chances of exposure to infection increases when the dog is in close proximity to other dogs--dogs who stay overnight in pet boarding facilities are inevitably going to sleep, potty, or play near several other dogs who are breathing the same air.
Veterinary studies have shown that a dog can catch Kennel Cough in their own backyard by being five miles downwind from another infected dog who is outside in their backyard at the same time. Did you know, you can infect your own dog by going to the pet store to buy dog-food? If you happen to step in the germs left behind by another infected dog, you could easily carry the virus into your car, driveway, lawn, and home. These stubborn germs can survive on your shoe and most surfaces for several days.
Although The Castle has strict protocol and cleaning procedures in place and a state of the art ventilation system to aid in preventing illnesses, there is no fool-proof way to prevent this highly contagious virus from spreading to your dog from an infected dog who is asymptomatic,.